Eddy Chan

CPO / Product Leader / AI Product Builder

Eddy Chan

Building AI-powered products, teams, and systems that turn strategy into execution.

  • 40 Clients · 0% Churn
  • CVR 20% → 30%
  • Lead Time -25~50%

I am a CPO-level product leader with 7+ years of experience building and scaling consumer and B2B SaaS products. I work across product strategy, operating models, growth, and AI-driven execution — helping teams move from ambiguity to measurable business outcomes.

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Products and systems with proof built in.

A portfolio across revenue SaaS, consumer growth, independent products, and AI operating systems, organized by the kind of result each one creates.

7 cases across 4 categories

Showing all 7 cases

01

SaaS · Cinema operations

Eigaland Cinema Platform

Turned a loss-making platform into a durable growth business.

Several hundred million yen in annual recurring revenue (ARR), built through product strategy, commercial discipline, and an operating model designed for retention.

Service introduction
Profit rate · 2 years
−30%+ +60%+
Client growth
1 40
Churn
0%
ARR
¥200M+
02

Consumer App · Booking

Eigaland App & Web Service

Made the booking journey convert, then helped the audience compound.

Product and lifecycle improvements across the movie discovery and booking experience. Led a complete product renewal that reshaped discovery and ticket purchase, earning strong feedback from users.

Complete renewal · Read the announcement
Booking conversion
20% 30%
User growth
150%
Visit Eigaland.com
Download on the App Store Get it on Google Play
03

Personal Project · Health

Wiggle Well

A small wellness product that proves the whole AI delivery system.

A movement-reminder app for office and remote workers. Code, content, testing, and deployment were handled by Team Miya, with final review by Eddy.

Visit Wiggle Well
Download on the App Store Get it on Google Play
04—07

AI Harness · Operating systems

AI as infrastructure, not a feature

Four harnesses built around the work people actually need to finish.

The shared idea: reliable context, specialized roles, explicit handoffs, and review gates. Each system is shaped around a different operating environment.

04

Development

Multi-agent Development AI Harness

An end-to-end workflow for producing production-working software while teaching the team how to adopt AI-driven development.

Development lead time
50% faster and improving
05

Business Operations

AI Agent Harness for Business Operation

Daily tooling for CS responses, sales landing pages, biz-dev communication, and brand-consistent prototyping.

Time and operating cost saved
25–50%
06

Creator Operations

Customized AI Harness for Social Influencer

Automates style-specific post writing and produces editorial news cards from news and social posts without losing the creator's voice.

Customized voice in. Repeatable editorial output out.

07

One-man Company · OpenClaw

Team Miya

A fully operational end-to-end multi-agent AI team designed as one coordinated working system, not a collection of isolated chatbots.

  1. Intake
  2. Spec
  3. Design
  4. Build
  5. QA
  6. Review

Experience

A track record across product leadership, SaaS growth, and AI-enabled transformation.

Owned product strategy and business outcomes across consumer platform, cinema SaaS, and data products.

Leading an 18-person cross-functional team including external partners, with responsibility for roadmap, growth, operating model, and AI-enabled transformation.

  • Scaled cinema SaaS from 1 to 40 clients with 0% churn, approximately several hundred million yen in annual recurring revenue (ARR), and a 60%+ profit margin.
  • Improved the booking funnel from 20% to 30% conversion and supported 150% user growth through UX and lifecycle optimization.
  • Implemented AI-driven development processes with AI agents-first automation, including standardized PRDs, acceptance criteria, test generation, and review checklists, reducing lead time by 25–50%.
  • Developed and deployed an AI agent for the Japanese movie distribution industry using NLP, predictive analytics, and content generation.

Led end-to-end product management across a B2C movie booking platform and B2B cinema operations SaaS.

Drove discovery, roadmap prioritization, monetization, retention, and platform efficiency in a scaling environment.

  • Launched paid membership and loyalty features contributing to 50% user growth.
  • Redesigned cinema SaaS from an early version into a scalable product, expanding customers from 1 to 30.
  • Achieved 50% GCP cost reduction through platform optimization.
  • Supported organizational scaling through hiring, interviewing, and operational improvements.

Managed planning, delivery, QA, and release work for one of Japan's largest gaming platforms.

Worked across platform initiatives serving 20M+ registered users and 150+ titles.

  • Led a payment backend upgrade that improved reliability and performance at scale.
  • Delivered multilingual expansion in Traditional Chinese and English.
  • Managed corporate and recruiting sites as well as additional web properties end-to-end.

Formal training in leadership, problem-solving, and global Japanese studies.

Forward Learning Program at McKinsey & Company and Bachelor's Degree in Global Japanese Studies from Meiji University.

  • McKinsey & Company — Forward Learning Program (Apr 2025 – Jul 2025).
  • Meiji University — School of Global Japanese Studies (Sep 2013 – Sep 2017).

Free OpenClaw Knowhow

A practical guide to building long-running AI agent systems.

I am distributing my OpenClaw knowhow for free: setup habits, memory design, safety boundaries, heartbeat and cron usage, and how to grow from a single assistant into an agentic engineering team.

Read the OpenClaw Knowhow

Happy to connect and discuss OpenClaw, AI agents, and agentic engineering.

Reading Shelf

Books that shaped how I think.

Books that shaped how I think about product, leadership, strategy, and life. Each one left a mark — these are the ones I keep coming back to.

Curated Places

Ramen picks I’ve carefully curated after living in Japan for over 10 years.

A ramen map built from bowls I would actually recommend, not filler picks. Each spot here earned its place through craft, character, and the kind of flavour memory that sticks.

Contact

Open to strategic product, AI, and leadership conversations.

Let's build something meaningful.