# Eddy Chan

**CPO / Product Leader / AI Product Builder**

Building AI-powered products, teams, and systems that turn strategy into execution.

I am a CPO-level product leader with 7+ years of experience building and scaling consumer and B2B SaaS products. I work across product strategy, operating models, growth, and AI-driven execution — helping teams move from ambiguity to measurable business outcomes.

**Key metrics:** 40 Clients · 0% Churn · CVR 20% → 30% · Lead Time -25~50%


## Products and systems with proof built in.

A portfolio across revenue SaaS, consumer growth, independent products, and AI operating systems, organized by the kind of result each one creates.

### Eigaland Cinema Platform

Turned a loss-making platform into a durable growth business.

Several hundred million yen in annual recurring revenue (ARR), built through product strategy, commercial discipline, and an operating model designed for retention.

- **Profit rate · 2 years:** −30%+ → +60%+

- **Client growth:** 1 → 40

- **Churn:** 0%

- **ARR:** ¥200M+

- [Service introduction](https://storage.eigaland.com/cp-public/cinema-platform-lp-20260626/index.html)

### Eigaland App & Web Service

Made the booking journey convert, then helped the audience compound.

Product and lifecycle improvements across the movie discovery and booking experience. Led a complete product renewal that reshaped discovery and ticket purchase, earning strong feedback from users.

- **Booking conversion:** 20% → 30%

- **User growth:** 150%

- [Complete renewal · Read the announcement](https://prtimes.jp/main/html/rd/p/000000005.000033553.html)

- [Visit Eigaland.com](https://eigaland.com/)

- [Download Eigaland on the App Store](https://apps.apple.com/jp/app/%E6%98%A0%E7%94%BB%E3%83%81%E3%82%B1%E3%83%83%E3%83%88%E4%BA%88%E7%B4%84%E3%82%A2%E3%83%97%E3%83%AA-%E6%98%A0%E7%94%BB%E3%83%A9%E3%83%B3%E3%83%89/id775882028)

- [Get Eigaland on Google Play](https://play.google.com/store/apps/details?id=gt.farm.eigaland&hl=ja)

### Wiggle Well

A small wellness product that proves the whole AI delivery system.

A movement-reminder app for office and remote workers. Code, content, testing, and deployment were handled by Team Miya, with final review by Eddy.

- [Visit Wiggle Well](https://wiggle-well.app/)

- [Download Wiggle Well on the App Store](https://apps.apple.com/us/app/wiggle-well-break-reminder/id6769247331)

- [Get Wiggle Well on Google Play](https://play.google.com/store/apps/details?id=com.teammiya.WiggleWell)

### Multi-agent Development AI Harness

An end-to-end workflow for producing production-working software while teaching the team how to adopt AI-driven development.

- **Development lead time:** 50% faster and improving

### AI Agent Harness for Business Operation

Daily tooling for CS responses, sales landing pages, biz-dev communication, and brand-consistent prototyping.

- **Time and operating cost saved:** 25–50%

### Customized AI Harness for Social Influencer

Automates style-specific post writing and produces editorial news cards from news and social posts without losing the creator's voice.

Customized voice in. Repeatable editorial output out.

### Team Miya

A fully operational end-to-end multi-agent AI team designed as one coordinated working system, not a collection of isolated chatbots.

**Team Miya workflow:** Intake → Spec → Design → Build → QA → Review


## A track record across product leadership, SaaS growth, and AI-enabled transformation.

### Chief Product Officer — Eigaland Inc. (映画ランド)
*Sep 2022 – Present · Japan*

Leading an 18-person cross-functional team including external partners, with responsibility for roadmap, growth, operating model, and AI-enabled transformation.

- Scaled cinema SaaS from 1 to 40 clients with 0% churn, approximately several hundred million yen in annual recurring revenue (ARR), and a 60%+ profit margin.

- Improved the booking funnel from 20% to 30% conversion and supported 150% user growth through UX and lifecycle optimization.

- Implemented AI-driven development processes with AI agents-first automation, including standardized PRDs, acceptance criteria, test generation, and review checklists, reducing lead time by 25–50%.

- Developed and deployed an AI agent for the Japanese movie distribution industry using NLP, predictive analytics, and content generation.

### Product Manager — Eigaland Inc.
*Apr 2019 – Sep 2022*

Drove discovery, roadmap prioritization, monetization, retention, and platform efficiency in a scaling environment.

- Launched paid membership and loyalty features contributing to 50% user growth.

- Redesigned cinema SaaS from an early version into a scalable product, expanding customers from 1 to 30.

- Achieved 50% GCP cost reduction through platform optimization.

- Supported organizational scaling through hiring, interviewing, and operational improvements.

### Project Manager — DMM GAMES LLC.
*Sep 2017 – Apr 2019 · Japan*

Worked across platform initiatives serving 20M+ registered users and 150+ titles.

- Led a payment backend upgrade that improved reliability and performance at scale.

- Delivered multilingual expansion in Traditional Chinese and English.

- Managed corporate and recruiting sites as well as additional web properties end-to-end.

### Education — McKinsey & Company / Meiji University
*2013 – 2025*

Forward Learning Program at McKinsey & Company and Bachelor's Degree in Global Japanese Studies from Meiji University.

- McKinsey & Company — Forward Learning Program (Apr 2025 – Jul 2025).

- Meiji University — School of Global Japanese Studies (Sep 2013 – Sep 2017).


## Open to strategic product, AI, and leadership conversations.

Let's build something meaningful.

- **Email:** eddy326@me.com

- **LinkedIn:** linkedin.com/in/eddychan326